Sorry to hear you're having trouble with our app. Below are three useful techniques which often help in situations like this:
- Restart your App - Fully close the app and relaunch it on your Phone.
- Restart your phone - just like a computer, restarting your phone can often do the trick when you are running into app issues.
- Reinstall the app - sometimes your phone can experience a hiccup during the install and cause the app to not run properly. Reinstalling should rule this out as an issue.
If after trying the above tips, you are still unable to run the app, please contact our customer support team
and they will assist you further.